Welcome to River Run at Naperville

Cyndi Starzyk

Stars: 5

I moved in back in September and am very happy here! After going thru a house fire and losing my home, the amazing staff at river run were able to help me and my dogs find a safe place to live. There is a beautiful dog park and the grounds are very well kept. I love living in this community!

Apr 02, 2024

Linda Starzyk

Stars: 5

I absolutely love this property! The office staff is so amazing and helpful! I moved in back in October and cannot tell you how at home I feel here. I have amazing neighbors and the property is very well kept, clean and welcoming to all! I highly recommend this property to anyone who is looking to find the perfect home!

Apr 01, 2024

Jocelyn Hernandez

Stars: 5

Friendly and attentive office staff. Maintenance team that cares and prioritizes your home! River run is the place to be!

Mar 14, 2024

Portia Worthy

Stars: 5

Maintenance was great! They were kind, police and orderly. They worked quickly and quietly. They took great care in what they were doing.

Jan 31, 2024

Julius Tolota

Stars: 5

This is a review. We were there the other weekend looking at the apartment for what was best suited for us, liked what we saw but not exactly what we wanted. I want to specifically talk about the very gracious and knowledgeable not commonly seen and experienced assistance and service your consultant Maura gave to us. My God, she was gracious and friendly from the beginning to the end and even in the follow-up calls, and was always willing and ready to help. River Run Apartment Management has an asset in Maura. Thank you Maura and thank you for catering to the needs of your clients.

Dec 08, 2023

Portia Worthy

Stars: 5

Thank you Jocelyn, Assistant Manager for taking the time to help me. You made my day. Such wonderful care and assistance makes a great community.

Nov 13, 2023

Cyndi Starzyk

Stars: 5

We moved in to our apartment/ townhouse in September! Moria and Josline were ABSOULUTLY amazing to work with! Moria took us on our tour and showed us the property the same day we called by that night we were moving forward with setting up our lease! We could not be happier with the neighborhood and the helpfulness of the whole staff! Thank you river run for helping us find our home!

Oct 26, 2023

Tia Dukes

Stars: 5

I have lived at River Run for 6 months now and it has been a positive experience since day one! I worked with Paige when I came to tour, and she made the whole process from visiting to signing my lease a breeze! There were a few issues with my unit when I first moved in, but the leasing staff was on top of it right away and they were able to work around my schedule to make sure someone was home before entering my unit since I have pets. Marco and his maintenance team are excellent and take care of work orders in a timely manner. They are extremely helpful when I have questions about my appliances and make sure everything is working properly before leaving a job. I was worried about potential noise levels, but there is minimal to no noise through the walls. Sure, if neighbors are moving large furniture or nailing things to the walls I can hear it, but this doesn’t happen often and has never been a major disturbance. My cat absolutely loves visiting the leasing office and the staff treat him like he’s part of the family. Jocelyn and Maura are always a delight and work hard to make residents feel welcomed and at home. Between the location, high-quality units, and 5-star staff, it’s no wonder my neighbors have lived here for 8 years and counting!

Oct 22, 2023

Sherie

Stars: 5

Under 2 weeks at River Run Apartments and hands down I have had the best experience with this property. It started about a month ago with a great call with Paige followed by me stopping at the property as a dreaded late walk-in. Jocelyn was so fantastic sharing all 3-bedroom floorplans and she showed me the Jasmine and Acacia models. I fell for the Willow with the attached garage off pictures alone. The application process was fast and easy largely due to Jocelyn and Paige. When I enter the leasing office/clubhouse, I feel like I'm a VIP tenant. LBVS. Additionally, I liked the property so much with the help of Maura my son is now a 2 minute walk away in his new apartment at River Run. This apartment and the community of people helps me call River Run my new home. Lastly, thank you Olivia for giving me your input as a long-time tenant. You were so gracious to answer questions of a random future resident while you relaxed on your patio and for that I am very grateful. River Run is the best for overall value in Naperville and the staff is amazing.

Oct 11, 2023

Julie

Stars: 5

I have lived here for over 6 years and am very happy with the quality of service I get from maintenance and the front office staff. Kyle and Marco are amazing. They are so friendly, helpful and always deliver prompt service. Paige and Jocelyn are sweet and always there to assist or provide solutions to problems. I'm definitely happy with living here ☺️

Oct 03, 2023

Hillary M

Stars: 5

We just moved in but can say that the River Run staff has been very helpful and pleasant. Complex is well maintained and has good community amenities.

Jul 20, 2023

Phyllis Granberry

Stars: 5

I have reside here for several years. I can’t express the excellent conditions of the apartments. Modern and efficient! The office staff are kind and very responsive to the needs of the tents. So proud and Bless to call this home!

Jul 20, 2023

Christal T

Stars: 5

I was a resident for over seven years. Paige and her team was very helpful, dedicated and provided great customer service. They also had a great maintenance team led by Marco whose response to any maintenance issue was always very quick and professional.

May 08, 2023

Ghost

Stars: 5

Supportive Management

Mar 10, 2023

Kiran Bhattiprolu

Stars: 5

Nice place to live..

Feb 20, 2023

RLanceLand

Stars: 5

We have been living here for a year and a half and absolutely love the community. The pool is a great place to socialize in the summer. During the winter we use the gym near daily. With the incredible office staff, responsive maintenance crew, and the BEST social events, this place is absolutely the place to live.

Dec 17, 2022

Carlissa Jackson

Stars: 5

I didn't select River Run due to distance from my family. However, I wanted to say Paige was very kind and professional. The property is gorgeous! They have a yoga room and a regular gym with a stair master. River Run Apartments have ample community events and that's a great feature to have. The units are clean and spacious from what I could see.

Oct 05, 2022

Carlos Andarcia

Stars: 5

Jul 27, 2022

Ben Shimon

Stars: 5

The leasing office here are really amazing. My family needed a 3 bedroom apartment to move into and even though we were 6th on the waiting list they figured out a way to get us what we needed. We didn't know where we were going to live and getting the call from them that they had a place for us was super exciting! Jocelyn & Jordan were super helpful with the entire process. Can't wait to move in 😁

Jun 01, 2022

Leslie Barry

Stars: 5

I've lived here since 2014. The staff has always been attentive, however, the management staff we have now are great! They are on top of the issues that come up and they do not hesitate to follow up. This community is awesome. I am moving to a new unit because of the remodels, but they were patient with me until something came up that I could live with after the loss of my husband. My only complaint, is that I keep getting the "J's" confused..(Smile) Thank you,

Apr 18, 2022

Maggie

Stars: 5

We had a great time living in this home. We rented a corner unit on the ground level. The noise level from above is something you should consider when renting on the ground level. The staff is amazing! The property is well maintained. The service they give you from the time you move in to the time you move out and beyond is second to none and I have lived in a lot of apartments. Thank you for all that you have done for us! Also, the maintenance manager was always so helpful.

Mar 22, 2022

Andrea Popadic

Stars: 5

Oct 29, 2021

K My

Stars: 4

Oct 01, 2021

Ashley L. Landreneau

Stars: 5

As a military family stationed no where near a base, housing is always a struggle. This community is top notch. We definitely are getting what we pay for here. Our kitchen and appliances are state of the art. Our bathrooms are beautiful. Our patio is quiet and facing a wooded area, great for grilling or just hanging out. When I call the office, the person answering the phone knows my name and what unit we live in. All of our maintenance requests are fulfilled within the same day and if they are not capable of doing so, a reasonable time period is given. I could not speak more highly of this community.

Sep 17, 2021

Jackie Milligan

Stars: 5

We love living here and are happy that we've found such a close-knit community. The management staff are always quick to respond and very helpful with anything we need.

Sep 17, 2021

Mark Williams

Stars: 5

After over 15 years in Naperville, we didn't know this place existed. Our house sold fast so we needed a place to live while our high schooler finished school. We were pressed to find a place in a tight market and the team was very helpful in the search process. We had not been in an apt. for over 30 years so was a bit stressful overall, but they made it easy. Kara, Hannah, others were awesome in the initial steps, and still go out of their way always for the residents, really taking pride in making it a good community to live in. The place was immaculate when we arrived and everything has worked well. With some minor items that came up, the maintenance team addressed all requests literally within hours, usually same day. Steve is amazing leading that team. The residents here are respectful, friendly, and the place overall is pretty quiet. The trash/waste situation needs some work (I realize that is hard in a complex this large) and some landscape improvements seem necessary but this is a great place to live! I definitely would recommend it.

Apr 22, 2021

Danielle Thomas

Stars: 5

New management is always helpful and caring.

Oct 24, 2020

Vamsi Uppu

Stars: 5

This is our 2nd year in this community and we love the place. I’ve seen two management companies so far and both seem to be quite professional and attend to issues ASAP.

Jun 27, 2020

Kelly Kissel

Stars: 5

I feel at home for the first time in a long while. Great office and management staff , maintenence staff too. I love my view of the river and wildlife.

May 13, 2020

ABDALLAH OMAR

Stars: 5

I love this place, clean and organized UPDATE..on 5/12/2020 Still loving this place since I moved in 2017 especially with the new management who took place end of 2019..never disappointed! The 3.4 scoring is outdated and needs to get higher 👆

May 12, 2020

A O

Stars: 5

I love this place, clean and organized UPDATE..on 5/12/2020 Still loving this place since I moved in 2017 especially with the new management who took place end of 2019..never disappointed! The 3.4 scoring is outdated and needs to get higher 👆

May 12, 2020

Kelly Daly

Stars: 5

After touring many different apartment complexes in the area, River Run at Naperville was the last place I looked at. I fell in love! I wanted a townhouse feel and this is exactly what it is. The move in process was made to be super easy and the apartment fits all of my needs. Whenever maintence needs to be done (which does not happen often,) the maintenance team are done quickly. I LOVE the virtual workout gym where I can take a variety of different classes at any time of the day. Katelyn and Hannah are always in the office with welcoming faces. They are extremely helpful with any information I need and plan family-fun activities for everyone to attend.

Jan 30, 2020

Tyler Ehrhardt

Stars: 5

Beautiful property, amazing and kind office staff, and a very communicative maintenance team.

Jan 06, 2020

Tim Kinney

Stars: 5

I cannot imagine how anyone could review River Run with anything other than 4 or 5 stars. My wife and I have lived here since April and we are very happy with everything here. River Run is very pet friendly ( with a dog park) and the updated clubhouse is fantastic - with a huge and clean swimming pool, health club and WIFI lounge,. The staff is extremely friendly and they strive to be as helpful as possible.

Dec 31, 2019

Betina O'Hara

Stars: 5

What a wonderful experience from our first call until move in! Daniel was very helpful and worked efficiently to facilitate a smooth transition. The home is beautiful, comfortable, with newly constructed fixtures and appliances.

Dec 28, 2019

Tina O’Hara

Stars: 5

What a wonderful experience from our first call until move in! Daniel was very helpful and worked efficiently to facilitate a smooth transition. The home is beautiful, comfortable, with newly constructed fixtures and appliances.

Dec 28, 2019

Keyearra Tucker

Stars: 5

Since touring we have had great experiences with the staff at River Run! They are always super nice and helpful. I am proud to call this place home. The apartments are beautiful, clean and spacious! We specifically worked with Daniel and he's made our transition very easy! We have also worked with Hannah who as well is always nice and answers any questions or concerns we have. A great place to live! I highly recommend!!

Dec 17, 2019

Madi Moore

Stars: 5

I have had nothing but positive experiences with the new management staff and the new Property Manager Katelyn! She has been so incredibly helpful with all of my questions and requests regarding the new management changes. You can tell she really cares about the residents and continuing to improve River Run and most importantly the relationship between the residents and the staff. The maintenance technicians have been incredibly kind, helpful, and they have helped us with quite a few challenging work orders(some were emergency after hours requests and were taken care of in a very timely manner!) You can tell that the new staff takes such pride in putting the residents' needs first and it is such a refreshing change of pace. Overall, River Run has created an incredibly enjoyable living experience thus far for myself and my family. The amenities have only gotten better recently and there have been so many great new resident events to attend too. I would leave 10 stars if I could- we are looking forward to the rest of our time here! :)

Nov 14, 2019

Holly

Stars: 5

Jul 19, 2019

Ramon Barajas

Stars: 5

Just moved to Naperville from WA state and I really like the apartment. We were able to get one of the recently remodeled units which was nice. My kids love the swimming pool which seems to be heated or the sun here is very strong because that water feels warm. This is apartment living, so things happen and your unit has been lived in. It's our perfect home for a few months until our new house is finally built. Thanks Ashley for your help :)

Jul 11, 2019

AnuPrashu Beeravalli

Stars: 5

Jun 12, 2019

Victor Sirbu

Stars: 5

May 18, 2019

Kenya Barker-Gainey

Stars: 5

I absolutely LOVE RIVER RUN! When I moved from the city to Naperville I was looking for a family friendly safe environment. It has been the ultimate experience at River Run. I honestly have not had one bad experience and I have been a tenant for 3 years. Ashley has been a breath of fresh air when it comes to keeping the property up and making sure that the needs of the tenants are met. I love her and I LOVE RIVER RUN! It's the place that I am proud to call home.

Mar 04, 2019

Kenya Barke

Stars: 5

I absolutely LOVE RIVER RUN! When I moved from the city to Naperville I was looking for a family friendly safe environment. It has been the ultimate experience at River Run. I honestly have not had one bad experience and I have been a tenant for 3 years. Ashley has been a breath of fresh air when it comes to keeping the property up and making sure that the needs of the tenants are met. I love her and I LOVE RIVER RUN! It's the place that I am proud to call home.

Mar 04, 2019

Trischa Williams

Stars: 5

The team here at River Run has been nothing but nice to myself and my daughter. Thank you guys for being so kind and always in good spirits!

Feb 15, 2019

elainaxmarie

Stars: 5

The upgrades they’ve made are wondeful and the management is always very nice.

Nov 15, 2018

Greg Smith

Stars: 5

I have been living at River Run at Naperville since February and have been extremely pleased with my apartment and the management of the property. Overall- the location works well for me (10 mins to downtown Naperville), it's quiet and safe. My apartment was recently remodeled/renovated with new carpeting/ doors/ countertops/ appliances. My neighbors on all sides are very kind, considerate and friendly people. In the few instances that I have had concerns- Ashley and the management team have taken care of the issues completely and (almost always) within the same day and followed up afterwards to ensure it was complete. The only complaints that I have heard at all are about noise (I specifically and carefully chose a top floor, end unit apartment to avoid noise) and people complaining that the mgmt company did their job and towed their car when it was parked where it didnt belong- a win for residents. I am extremely happy living here and would strongly recommend River Run.

Sep 24, 2018

Greg Smith

Stars: 5

I have been living at River Run at Naperville since February and have been extremely pleased with my apartment and the management of the property. Overall- the location works well for me (10 mins to downtown Naperville), it's quiet and safe. My apartment was recently remodeled/renovated with new carpeting/ doors/ countertops/ appliances. My neighbors on all sides are very kind, considerate and friendly people. In the few instances that I have had concerns- Ashley and the management team have taken care of the issues completely and (almost always) within the same day and followed up afterwards to ensure it was complete. The only complaints that I have heard at all are about noise (I specifically and carefully chose a top floor, end unit apartment to avoid noise) and people complaining that the mgmt company did their job and towed their car when it was parked where it didnt belong- a win for residents. I am extremely happy living here and would strongly recommend River Run.

Sep 24, 2018

ABDALLAH OMAR

Stars: 5

I love this place, clean and organized

Sep 19, 2018

Gary Kawabata

Stars: 5

Living in a rental community can be challenging if you want it to be or can be a pleasant experience if you work with the management staff in resolving issues. I've been here going on 3 years now and had experience with both Greystar and Marquette and both management companies overall did a good job. Now, lets look at it in the present with the current management company. The office staff is warm and friendly and the maintenance crew is great and I personally have not had any bad experiences with management or maintenance and my work orders and concerns have been handled in a very professional and timely manner. It's nice to be able to have an adult conversation when concerns do arise and they do listen and have answers and solutions for you. The community has gone through changes in the form of improvements, the workout room was redone as well as the clubhouse and new equipment was brought in, The pool area is nicely landscaped as well as other areas of the property and the addition of a dog park is great for my 4 legged friend. One area where they do an excellent job is in communicating to the residents things happening in the community and give ample notice to pending changes before they are implemented. My time here has been very enjoyable compared to other communities in the area.

Aug 23, 2018

Gary Kawabata

Stars: 5

I've been a resident for about 4 years now and am very pleased with the management staff on how they run their front office and run the property. The staff puts out a wonderful monthly newsletter which is informational on the many things going on within the property or special events they plan each month. The front office staff led by Paige, Jocelyn and Maura are very professional and have a very pleasant demeanor whenever you speak with them and are very approachable. I would say it is nice when you walk into the clubhouse, and they greet you by name with a smile and ask how your day is going. Maura is one of the new members to the staff and she is usually the one that you see first and the smiling face and greeting she gives just makes your day. A very nice addition to the staff, welcome aboard Maura! And of course, the maintenance staff of Marco, Kyle and Morgan, you always see them on the property doing their tasks making the property look it's best. Anything that requires to be looked at or fixed in my apartment is taken care of in a timely manner and completed properly. Yes, maintenance does an important role and this team here is phenomenal. This is a hidden gem of apartment homes in the Naperville area which won't disappoint.

Aug 23, 2018

Ron Tanski

Stars: 4

Aug 08, 2018

Brittney Neal

Stars: 5

The office staff and maintenance staff are great. They're patient and friendly and have a solution to everything. I love my unit which is completely renovated as well as the amenities.

May 30, 2018

Olimpia Rolland

Stars: 5

I'm sorry, but when i read negative reviews about this complex, it's really hard for me to believe it. I think people just not telling the whole truth and making things seems worse than what it is. I lived here for 2 years and I haven't had not one bad experience with the old or new management. I absolutely love this complex. I feel safe, it's very clean and every time i walk into the office they are so warm and welcoming. Yes, it's a bit pricey, but no one is being held hostage..lol.. I have never had a problem with work orders. They get the job done either the day of or the next day. The only thing I don't like is that darn $150 late fee!! Ughh!! But hey! Just don't be late.. lol..

Dec 08, 2017

Chris Englert

Stars: 4

A nice community with some quality apartments

Nov 07, 2016

Sarah Savage

Stars: 5

Very nice place.

Nov 06, 2016

Sarah parchem

Stars: 5

Very nice place.

Nov 06, 2016

debra wright

Stars: 5

I moved in to River Run in January. The application process was very straightforward and the staff were very helpful and responsive to all of my questions. Since moving in, I have been impressed with how well maintained the property is, and they continue to make improvements. And I appreciate the communications we receive if there is expected maintenance or other information that is important for the residents to receive. Stacy is very pleasant and helpful, and the maintenance team have been very responsive and helpful. I really do enjoy living here!

Jul 27, 2016

Ross Greenberg

Stars: 4

I have lived at River Run at Naperville for 2 years now. The maintenance crew are fast to take car of issues and they do a pretty good job maintaining the property. I do wish the parking was better, but the amenities available to the people who live here are just great.

Jul 21, 2016

Ross Greenberg

Stars: 4

I have lived at River Run at Naperville for 2 years now. The maintenance crew are fast to take car of issues and they do a pretty good job maintaining the property. I do wish the parking was better, but the amenities available to the people who live here are just great.

Jul 21, 2016

Nenis Rojas

Stars: 5

The staff is very friendly. The best place to live in naperville friendly neighbors excellent service love it here.

Jun 03, 2016

Stacey Guerra

Stars: 5

Luxury living, beautiful and spacious homes with amenities

Jun 02, 2016

Andres Rojas

Stars: 5

Mar 13, 2016

Eun Sung Jung

Stars: 4

I have lived at the apartment complex for two years. Even though the distance to stores needs 5-15min driving, the neighbors and office staffs are friendly and the landscape is reasonably well maintained. The swimming pools in the complex and nearby golf courses are plus. The school district 204 has many good schools.

Jun 03, 2015

Jodi McCulloch

Stars: 5

My husband, son, dog and I moved into River Run last fall and really enjoy living here! Our apartment is spacious with lots of storage. All apartments have private entrances and 10 foot ceilings which make the place seem much more spacious. The community is very respectful of their neighbors and there is ample property for our family to go on nice walks and never get in the car! The office and clubhouse is beautiful and the office staff and maintenance crew are extremely helpful and make living here worry free! Stacy and Melissa at the office make us feel like VIPs every time we see them, maintenance responds the same day when issues arise, and we rarely here are neighbors while in our house. Love River Run at Naperville!! Jodi & Bill

May 03, 2015

Kevin Heiter

Stars: 5

Nov 27, 2014

Jon Sharpe

Stars: 4

Jun 27, 2011