APARTMENT REVIEWS IN Naperville

Friendly and attentive office staff. Maintenance team that cares and prioritizes your home! River run is the place to be!

Maintenance was great! They were kind, police and orderly. They worked quickly and quietly. They took great care in what they were doing.

This is a review. We were there the other weekend looking at the apartment for what was best suited for us, liked what we saw but not exactly what we wanted. I want to specifically talk about the very gracious and knowledgeable not commonly seen and experienced assistance and service your consultant Maura gave to us. My God, she was gracious and friendly from the beginning to the end and even in the follow-up calls, and was always willing and ready to help. River Run Apartment Management has an asset in Maura. Thank you Maura and thank you for catering to the needs of your clients.

Thank you Jocelyn, Assistant Manager for taking the time to help me. You made my day. Such wonderful care and assistance makes a great community.

We moved in to our apartment/ townhouse in September! Moria and Josline were ABSOULUTLY amazing to work with! Moria took us on our tour and showed us the property the same day we called by that night we were moving forward with setting up our lease! We could not be happier with the neighborhood and the helpfulness of the whole staff! Thank you river run for helping us find our home!

I have lived at River Run for 6 months now and it has been a positive experience since day one! I worked with Paige when I came to tour, and she made the whole process from visiting to signing my lease a breeze! There were a few issues with my unit when I first moved in, but the leasing staff was on top of it right away and they were able to work around my schedule to make sure someone was home before entering my unit since I have pets. Marco and his maintenance team are excellent and take care of work orders in a timely manner. They are extremely helpful when I have questions about my appliances and make sure everything is working properly before leaving a job. I was worried about potential noise levels, but there is minimal to no noise through the walls. Sure, if neighbors are moving large furniture or nailing things to the walls I can hear it, but this doesn’t happen often and has never been a major disturbance. My cat absolutely loves visiting the leasing office and the staff treat him like he’s part of the family. Jocelyn and Maura are always a delight and work hard to make residents feel welcomed and at home. Between the location, high-quality units, and 5-star staff, it’s no wonder my neighbors have lived here for 8 years and counting!

Under 2 weeks at River Run Apartments and hands down I have had the best experience with this property. It started about a month ago with a great call with Paige followed by me stopping at the property as a dreaded late walk-in. Jocelyn was so fantastic sharing all 3-bedroom floorplans and she showed me the Jasmine and Acacia models. I fell for the Willow with the attached garage off pictures alone. The application process was fast and easy largely due to Jocelyn and Paige. When I enter the leasing office/clubhouse, I feel like I'm a VIP tenant. LBVS. Additionally, I liked the property so much with the help of Maura my son is now a 2 minute walk away in his new apartment at River Run. This apartment and the community of people helps me call River Run my new home. Lastly, thank you Olivia for giving me your input as a long-time tenant. You were so gracious to answer questions of a random future resident while you relaxed on your patio and for that I am very grateful. River Run is the best for overall value in Naperville and the staff is amazing.

I have lived here for over 6 years and am very happy with the quality of service I get from maintenance and the front office staff. Kyle and Marco are amazing. They are so friendly, helpful and always deliver prompt service. Paige and Jocelyn are sweet and always there to assist or provide solutions to problems. I'm definitely happy with living here ☺️

We just moved in but can say that the River Run staff has been very helpful and pleasant. Complex is well maintained and has good community amenities.

I have reside here for several years. I can’t express the excellent conditions of the apartments. Modern and efficient! The office staff are kind and very responsive to the needs of the tents. So proud and Bless to call this home!